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All FAQs
How do I log into CM/ECF to view PSI reports and avoid unnecessary PACER fees?
Attention: Do not click on the link in the NEF, until AFTER you are logged into PACER/CM/ECF.
Since January 25, 2020, all attorney users sign in with their PACER account linked to their CM/ECF Southern District of Florida account. Any attempt to view the PSI report before logging into PACER and CM/ECF may result in the loss of your "one free look." All restricted documents reside in CM/ECF. Please note that all attorneys do NOT have access to view PSI reports in CM/ECF. PSI reports are restricted documents, only accessible to select attorneys as determined by Probation.
Only the Notice of Electric Filing (NEF) sent to attorney’s PRIMARY email address (not a secondary email address) will be able to access the PSI. The link in the NEF will NOT open if accessed from a secondary email address.
After clicking on the PSI’s document link number within the NEF, the system may ask for your PACER log-in and password if you did not previously sign-in. Only authorized users can view PSI Reports. Probation conveniently notes the authorized users within the docket text of these entries.
If I received the NEF, shouldn't I be able to view the PSI report?
All attorneys do not have access to view PSI reports in CM/ECF. PSI reports are restricted documents, only accessible to select attorneys as determined by Probation. Probation conveniently notes the authorized users within the docket text of these entries. If you are authorized to view PSI reports, see the instructions for logging into CM/ECF prior to viewing PSI reports.
Who do I contact if I am having difficulty logging into CM/ECF to view a PSI Report?
Contact the Clerk's Office CM/ECF Help Desk at 1-888-318-2260.
Who do I contact to request access to view a PSI Report?
Please contact the Probation Officer handling the PSI on the case. Their contact information is listed on the CMECF docket sheet.
Why can't my assistant view the PSI Report even though I am an authorized user?
The link in the NEF will only open if accessed from the attorney’s PRIMARY email address. The link will not open if accessed from a secondary email address used to monitor NEFs.
Why didn't I get my one free look when I was trying to view a PSI Report?
PSI reports are restricted documents and only select attorneys designated by Probation may view PSI reports. If you are an authorized user, you must log into CM/ECF before you click on the link contained in the NEF. Your CM/ECF log-in will verify whether you have been granted permission to view the document. See instructions for logging into CM/ECF prior to accessing PSI reports.
Why do I have to first log into my PACER linked to my CM/ECF account to view the PSI reports?
Before clicking on the link in the NEF, you must log into PACER linked to the Southern District of Florida before clicking on the link contained in the NEF.
Your PACER login linked to your CM/ECF login will verify whether you have access to view the PSI report. Any attempt to view the PSI report before logging into CM/ECF may result in the loss of your “one free look.” For more information on PACER fees, refer to http://www.pacer.gov.
All attorneys do NOT have access to view PSI reports in CM/ECF. PSI reports are restricted documents only accessible to select attorneys as determined by Probation.