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All FAQs

How do I log into CM/ECF to view PSI reports and avoid unnecessary PACER fees?

Attention: Do not click on the link in the NEF, until AFTER you are logged into CM/ECF.

First, use your court issued login and password to login to CM/ECF. Any attempt to view the PSI report before logging into CM/ECF may result in the loss of your "one free look." Please note that all attorneys do NOT have access to view PSI reports in CM/ECF. PSI reports are restricted documents, only accessible to select attorneys as determined by Probation.

Second, click on the link sent to the attorney’s PRIMARY email address (not a secondary email address). You must access the link in the NEF sent to the attorney’s primary email address and not a secondary email address used by others to monitor NEFs. The link in the NEF will NOT open if accessed from a secondary email address.

Third, when you click on the PDF document link, the system may ask for your PACER log-in and password, if you have not previously set a default PACER account to bridge the CM/ECF & PACER Systems. Only authorized users can view PSI Reports. The system must first verify that you are an authorized user which is done when you first log into CM/ECF. Because PACER is the service that actually allows you to view the document, when you click on the document link, it will ask for your PACER log-in and password.

If I received the NEF, shouldn't I be able to view the PSI report?

All attorneys do not have access to view PSI reports in CM/ECF. PSI reports are restricted documents, only accessible to select attorneys as determined by Probation. If you are authorized to view PSI reports, see the instructions for logging into CM/ECF prior to viewing PSI reports.

Who do I contact if I am having difficulty logging into CM/ECF to view a PSI Report?

Contact the Clerk's Office CM/ECF Help Desk at 1-888-318-2260.

Who do I contact to request access to view a PSI Report?

Please contact the Probation Officer handling the PSI on the case.  Their contact information is listed on the CMECF docket sheet.

Why can't my assistant view the PSI Report even though I am an authorized user?

The link in the NEF will only open if accessed from the attorney’s PRIMARY email address. The link will not open if accessed from a secondary email address used to monitor NEFs.

Why didn't I get my one free look when I was trying to view a PSI Report?

PSI reports are restricted documents and only select attorneys designated by Probation may view PSI reports. If you are an authorized user, you must log into CM/ECF before you click on the link contained in the NEF. Your CM/ECF log-in will verify whether you have been granted permission to view the document. See instructions for logging into CM/ECF prior to accessing PSI reports.

Why do I have to first log into my CM/ECF account to view the PSI reports?

Before clicking on the link in the NEF, you must log into CM/ECF using your CM/ECF log-in and password (the login/password used to electronically file documents in FLSD).

Your CM/ECF login will verify whether you have access to view the PSI report. Any attempt to view the PSI report before logging into CM/ECF may result in the loss of your “one free look.” For more information on PACER fees, refer to http://www.pacer.psc.uscourts.gov.

All attorneys do NOT have access to view PSI reports in CM/ECF. PSI reports are restricted documents only accessible to select attorneys as determined by Probation.