For report data retrieved from the CM/ECF system, billable pages are calculated in two ways. A formula is used to determine the number of pages for a HTML formatted report. The information extracted from the CM/ECF database, such as the data used to create a docket sheet, is billed using a formula based on the number of bytes extracted. For a PDF document, the actual number of pages is counted to determine the number of billable pages. For report data retrieved from the CM/ECF system that is printed, the print job will not always match the number of pages billed. All users are charged equally for the same information regardless of the browser settings or printer configurations.