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How do I change my email address that's associated with my CM/ECF account?

Category: 
CM/ECF
CM/ECF Category: 
Commonly Requested Procedures
Answer: 

Please note that the Florida Southern District Court has transitioned to NextGen CM/ECF, and you are required to link your PACER and CM/ECF accounts. Ensure that your accounts are linked before proceeding with these instructions.

To Update your Primary Email Address:

First file a Notice of Change of Address, Email or Law Firm Name in all your pending cases/open cases in CM/ECF. Changes to your primary email address MUST be updated through your PACER account.

To do this, go to PACER.gov (link is external) and log in to your PACER account. Click Manage My Account at the top of the screen. Next, click on the Maintenance tab. Then, select Update Address Information. Enter the Reason for Update and select where to apply the updates (choose one): All Cases; Closed Cases; Open Cases; None (the preferred option is to select Open Cases). Apply updates to Selected Courts: Pacer Billing; select appropriate Court(s). Finally, click Submit.

Here are the instructions for adding, updating, or removing a secondary email address in CM/ECF: To begin, go to (https://www.flsd.uscourts.gov/cmecf) and click on the CM/ECF Login link. Enter your NextGen CM/ECF login and password and acknowledge the redaction agreement before clicking Continue. Click on ‘Utilities’ and then select ‘Maintain Your Account.’ Click on the ‘Email Information’ button located at the bottom of the screen. Follow the instructions below if you would like to add, update, or remove a secondary email address.

To Add a Secondary Email Address:

  • Click on ‘Add new email address.’
  • Type the email address in the configuration options field.
  • Choose any case-specific options.
  • Click ‘Return to Person Information Screen’ and then click ‘Submit.’ You will need to click ‘Submit’ a second time on the following screen.

To Update a Secondary Email Address:

  • Click on the email address you want to update.
  • Type the new email address in the configuration options field.
  • Choose any case-specific options.
  • Click ‘Return to Person Information Screen’ and then click ‘Submit.’ You will need to click ‘Submit’ a second time on the following screen.

To Remove a Secondary Email Address:

  • Click on the email address you want to remove.
  • Delete the email address in the box under configuration options on the right side of the screen.
  • Click ‘Return to Person Information Screen’ and then click ‘Submit.’ You will need to click ‘Submit’ a second time on the following screen.

If you require further assistance, please contact the CM/ECF Helpdesk at 1-888-318-2260. The Help Desk is available from 8:30 a.m. to 5:00 p.m., Monday through Friday, excluding Federal Holidays.