I received the error message: Duplicate case associations suppressed. Some cases to be added were already tied to this email address through the ‘In All My Cases’ option. What should I do?

This specific error message generally occurs when an attorney has been terminated from a case yet he/she is attempting to add the case number in order to “watch” the case. The solution is to have the user select the ‘Delivery Method Exceptions’ under the Additional Options menu then, in the drop down menu, select the case to add and click the button.

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