1. CM/ECF click on the ‘Utilities’ feature from the blue menu bar.
2. Click the “Maintain Your Account” link.
3. Click the “Email information” button.
4. Click on the “Primary e-mail address” and delete the primary e-mail address from the Configuration Options area.
5. Click the “Return to Person Information Screen” button.
6. Click Submit.
7. Click Submit again.
8. Return to 'Utilities' > 'Maintain Your Account' > 'Email information' to add the primary e-mail address back to your account.
9. Click the “Return to Person Information Screen” button.
10. Click Submit.
11. Click Submit again.

This will reset the email accounts on file and resolve the error.