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All FAQs

How do I log into CM/ECF to view PSI reports and avoid unnecessary PACER fees?

Attention: Do not click on the link in the NEF, until AFTER you are logged into CM/ECF.

First, use your court issued login and password to login to CM/ECF. Any attempt to view the PSI report before logging into CM/ECF may result in the loss of your "one free look." Please note that all attorneys do NOT have access to view PSI reports in CM/ECF. PSI reports are restricted documents, only accessible to select attorneys as determined by Probation.

Second, click on the link sent to the attorney’s PRIMARY email address (not a secondary email address). You must access the link in the NEF sent to the attorney’s primary email address and not a secondary email address used by others to monitor NEFs. The link in the NEF will NOT open if accessed from a secondary email address.

Third, when you click on the PDF document link, the system may ask for your PACER log-in and password, if you have not previously set a default PACER account to bridge the CM/ECF & PACER Systems. Only authorized users can view PSI Reports. The system must first verify that you are an authorized user which is done when you first log into CM/ECF. Because PACER is the service that actually allows you to view the document, when you click on the document link, it will ask for your PACER log-in and password.

If I received the NEF, shouldn't I be able to view the PSI report?

All attorneys do not have access to view PSI reports in CM/ECF. PSI reports are restricted documents, only accessible to select attorneys as determined by Probation. If you are authorized to view PSI reports, see the instructions for logging into CM/ECF prior to viewing PSI reports.

Who do I contact if I am having difficulty logging into CM/ECF to view a PSI Report?

Contact the Clerk's Office CM/ECF Help Desk at 1-888-318-2260.

Who do I contact to request access to view a PSI Report?

Contact Probation at 305-523-5373 or 305-523-5378.

Why can't my assistant view the PSI Report even though I am an authorized user?

The link in the NEF will only open if accessed from the attorney’s PRIMARY email address. The link will not open if accessed from a secondary email address used to monitor NEFs.

Why didn't I get my one free look when I was trying to view a PSI Report?

PSI reports are restricted documents and only select attorneys designated by Probation may view PSI reports. If you are an authorized user, you must log into CM/ECF before you click on the link contained in the NEF. Your CM/ECF log-in will verify whether you have been granted permission to view the document. See instructions for logging into CM/ECF prior to accessing PSI reports.

Why do I have to first log into my CM/ECF account to view the PSI reports?

Before clicking on the link in the NEF, you must log into CM/ECF using your CM/ECF log-in and password (the login/password used to electronically file documents in FLSD).

Your CM/ECF login will verify whether you have access to view the PSI report. Any attempt to view the PSI report before logging into CM/ECF may result in the loss of your “one free look.” For more information on PACER fees, refer to http://www.pacer.psc.uscourts.gov.

All attorneys do NOT have access to view PSI reports in CM/ECF. PSI reports are restricted documents only accessible to select attorneys as determined by Probation.